Introduction
We offer our clients the ability to understand the opinions of communities on Facebook, Instagram, LinkedIn, YouTube, and TikTok about them and their competitors, to facilitate strategic decision-making. This privacy policy describes the types of data we collect, how we use it, what we do with it, and how we share it. We are committed to complying with all applicable laws and regulations regarding data protection.
Types of Information Collected
We collect public information from Facebook, Instagram, LinkedIn, YouTube, and TikTok, including:
- Comments
- Interactions
- Shares
- Reactions
- Reach
- Number of views
- Number of shares
- Number of clicks
Note: No data is stored on our servers except for the IDs of pages, posts, and comments.
Use of Information
Our platform displays various data from Facebook, Instagram, LinkedIn, YouTube, and TikTok, such as comments, which are then classified (positive, negative, or neutral). This data is used to generate sentiment analysis reports of users on these platforms. Other data, such as interactions, reactions, reach, number of views, shares, and clicks, are used to analyze content performance.
Important: No private page data, such as organic reach, paid reach, or hidden comments, will be displayed except for authorized users.
Management and Deletion of Information
Any data deleted on Facebook, Instagram, LinkedIn, YouTube, or TikTok will no longer be available on our platform. Users can request the deletion of processed data by contacting us at the address below.
Recipients of Collected Data
The data we collect and process is shared with our clients, partners, and contractors while maintaining its confidentiality.
Compliance and Policy Updates
We are committed to keeping this privacy policy up to date and in compliance with all applicable laws and regulations. We will provide it to Meta if requested.
Contact
For any questions regarding this privacy policy or to request the deletion of your data, please contact us at: it@socialoscope.com